What information should I know about pellet stove dealers?

Pellet stoves appliances are not difficult to operate or maintain with a little initial instruction from your pellet stove dealer. Ask what training material and services are available before you purchase. many pellet stove dealers will offer training though stove operation demo's.

Dealers can provide details of warranty service, including extended warranty plans, as well as regular service. Dealers will discuss a fuel plan with you, telling you where locally available pellet fuels are compatible with your stove and which pellet mills or shops supply them.


Here's a few questions you could ask:

  • Shopper's Checklist
  • Fuel requirements and availability
  • Dealer's owner training program and materials
  • Special features like self-igniter system, remote thermostatic control, glass air wash and imitation logs for fire viewing, ash drawer size
  • Ease and expected frequency of routine owner maintenance
  • Availability and cost of professional service
  • Understanding of heating system requirements and installation plan
  • Backup power or alternate heat source plan (if important)
  • Warranty details
  • Total system and installation cost

For more information on Pellet Stove Appliances click here.

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